FAQ

General:

When searching for a match, you can search specifically for asexuals, demisexuals or graysexuals and specific romantic orientations. Being a dating asexual can be difficult enough. Let’s not limit ourselves to “I am a female” and “searching for a man”. We’re living in 2020 after all. More information about dating asexuals can be found on the homepage.

Yes. For now you can use these features in the free version.
In January 2021 we will add a paid membership options where viewing profiles, messaging others and in groups, becomes a paid feature. Pricing and memberships are explained in the next question.

Note: the memberships mentioned below will be available in January 2021. Starting next year all features will be re-located to the paid premium membership. The memberships below give an indication of what can be expected of the different memberships. As of now (until January 2021) all features are available under the free membership.

The free membership was created in 2020 for visitors to look what our website has to offer. What kind of groups there are, how many members there are, create a profile, try out the search form, et cetera. This way users can decide for themselves if the membership would be worth it for them. This membership will change in the beginning of January 2021 to only having rights to use the search function in order to see how many members are on the site and to view the different groups. Viewing individual profiles and groups as well as private messaging will be disabled under the free membership.

The premium membership will become available as of January 2021 and offers access to the user search, viewing profiles, sending private messages, joining different groups and more. As an extra feature premium members will also have access to premium blogs that will be posted throughout the year with giveaways, news and options to give suggestions that might be used to improve the website.

Search options:

You can search for members by going to the members overview page here. Then click the button ‘filter your search’.

Before you can start browsing your possible matches, you’ll need to fill in the search form. Select between the options given.
( I am a / Looking for a / Age / Country)

As you fill in these fields, the website will automatically show you your possible matches. Multiple options are available for some of the search options.

Once the matches become visible you can click on any photo to visit their profile and find more information about them.

Please contact us through the contact page and let us know what issue(s) you’re experiencing. Please also include what device and browser you are using so we can try to replicate the issue.

Profile:

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘my profile’.

Click the profile tab. Here you should see four (4) options: View / edit / change profile photo / change cover photo.

Select ‘change profile photo’ and click the button ‘select your file’. Pick and crop the photo to your liking. Then click ‘crop’.
That’s all. You did it!

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘my profile’.

Click the profile tab. Here you should see four (4) options: View / edit / change profile photo / change cover photo.

Select ‘change cover photo’ and click the button ‘select your file’. Pick a photo you like.
That’s all. You did it!

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘my profile’.

Click the profile tab. Here you should see four (4) options: View / edit / change profile photo / change cover photo.

Select ‘edit’ and adjust any information. Then scroll down and click ‘save changes’.

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘settings’.
Now go to ‘Profile visibility’. You’ll be able to change your visibility settings here. Don’t forget to click ‘save changes’ at the bottom of the page.

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘settings’.
You’ll be able to change your email here. Don’t forget to click ‘save changes’.

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘settings’.
You’ll be able to change your password here. Don’t forget to click ‘save changes’.

When you’re in the login screen, click on the link that says ‘I forgot my password’ and follow the instructions.

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page. Then click ‘settings’.
Go to ‘export data’ and carefully read what will be included in the data overview. Then, scroll down and click on the button that says ‘request personal data export’.

We try to deliver this as soon as we can. So please be patient with us.

When you’re logged in, go to your profile by clicking ‘my account’ in the menu at the top of the page and select ‘my profile’.

Then click ‘settings’ and go to ‘delete account’. Remember that this is permanent and you will not be able to retrieve your account later.

If you’re thinking of coming back to the website at some point, it is best to change the visibility of your information to ‘only me’. This way nobody will see your information you decide to come back. 

Community:

Go to a profile of someone you’d like to add. On top of their profile picture you will see a big plus icon. Click on this to send a friend invite.

Go to a profile of someone you’d like to add. On top of their profile picture you will see a big minus icon. Click on this to delete this person from your friend list.

Go to ‘groups’ under the ‘community’ button in the menu. Here you can find all the groups you can join. Click on the ‘+’ that hovers over every group, or go to the page of that specific group by clicking on their image or name, click on the ‘+’ button on the left of the screen under the profile picture of that specific group to join.

Go to ‘groups’ under the ‘community’ button in the menu. Here you can find all the groups. Groups that you have joined show up with a check mark. When you hover above the check mark, a ‘ – ‘ will appear. Click on the ‘-‘, or go to the page of that specific group by clicking on their image or name, click on the ‘-‘ button to leave the group.

Go to a user’s profile and below their profile photo, click the option ‘block’.

When you (accidentally) blocked someone and want to undo this you go to your own profile > settings > blocked members. Here you will find the members you have blocked. Find the person in this list and select ‘unblock’ behind their name.

Membership:

We currently only provide one membership which is a free one that gives access to all features. You can sign up and start using your own account on asexuals.net by going going here.

We are offering this free membership because we want to grow the community and improve the website based on the feedback we get in 2020, in preparation of introducing the premium membership in January 2021.

Send us the following information through the contact page (you can find this page in the top menu).

  • An explanation and screenshot of the issue
  • The device you’re using
  • The type of browser you’re using including the version.

The free membership will be free and available in 2020. However, starting in the first month of 2021 the options that are currently available for free, will be restricted and re-located to fall under the premium membership.

If you do decide to pay for the premium membership in 2021, you don’t need to worry about renewals. We hate automated renewals as much as most of you do. That’s why we’ve turned this option off in preparation of the paid premium membership in 2021. So if you forget about this website you don’t have to worry. After all, the goal is to find a match or friends and leave this website behind.

Currently only the free membership is available and has the option to look at profiles, send messages and join groups. However, as of January 2021 the free membership will end and the above mentioned features will fall under the premium membership.

If you decide to change to the paid membership, it’s €30 a year for the premium membership. For more information about what both memberships entail, you can go to the top of this FAQ page and under ‘general’ you can find an explanation of our upcoming memberships in 2021.

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